Support Working Student

Job description

New and innovative technologies are continuously disrupting retail. The global e-commerce market is rapidly growing. Together with our customers, we automate and optimize pricing strategies to adapt to the latest trends. The demand for Omnia software is rising quickly in Europe. With the acquisition of Patagona GmbH we are the market leader in the DACH and Benelux region and we have ambitious goals to further build out our position as Europe's leading retail pricing software provider.


Profile

Are you a student searching for a Student Job that challenges you? Then this might interest you! We are looking for a committed student to further expand our Customer Support team with immediate effect. This position is available with flexible working hours (between 08:00h - 19:00h). As far as the work location is concerned, our company relies on remote first, which means that you can work anywhere (home, our offices in Darmstadt and Amsterdam, co-working spaces). Remuneration is on an hourly basis.


As a Support employee your tasks will include:

  • Answering questions on the phone and via our ticket system
  • Developing pricing strategies based on specific customer requests
  • Onboarding of new customers
  • Training of customers
  • Supporting the team in various projects in Marketing & Sales

Requirements

To be able to excel in this position you are already:

  • A systematic person in the way you study/work
  • Someone with a pleasant personality
  • A people-oriented person with a solution-making attitude
  • Good at expressing yourself to others passing a clear message
  • Fluent in German and English, both writing and speaking
  • Able to work in a team
  • Confident handling MS-Office


What do we offer?

Attracting and retaining top talent is one of our highest priorities. Employee happiness is important to us because we think it is vital for a thriving organization. Therefore, we offer top-notch perks and benefits to make sure we promote happiness in the best way we can:


  • Competitive salary
  • Excellent career growth opportunities after your graduation with the possibility of joining our Junior Consultant Traineeship program (https://www.omniaretail.com/traineeship-program)
  • Flexibility in working hours
  • Health & wellness: sponsored memberships
  • Company-sponsored social events
  • Recognition program
  • Referral bonus program
  • Volunteering events
  • Self-development: training and coaching


More information?

Maggie Kramar, Corporate Recruiter a.i.

maggie@omniaretail.com

No recruitment agencies, please. Really.